Workplace Skills Training for Business and Operational Excellence

Workplace Excellence

SKILL PATH

Operate efficiently. Solve problems. Deliver results.

Develop the practical skills your teams use every day to keep work running smoothly-while building agility, quality, and a continuous improvement mindset.

33 Courses

Self-paced online learning

5 Core Capability Areas

To strengthen operational skills and drive workplace performance.

Certificate of Completion

Share your achievement

"The key is not to prioritize what's on your schedule, but to schedule your priorities."

- Stephen Covey
Author of The 7 Habits of Highly Effective People

PERFECT FOR

Professionals and teams who want to improve processes, manage projects, use technology confidently, and deliver high-quality results in a fast-changing workplace.

BUSINESS OUTCOMES

Improves operational efficiency and productivity
Strengthens problem solving and execution
Enhances accuracy, quality, and compliance
Builds agility and adaptability to change
Supports continuous improvement and innovation

WORKPLACE EXCELLENCE CAPABILITY AREAS

Five core areas. One clear path to stronger results.

Operate & Manage Work

Organize work, manage time, and improve processes for greater efficiency.

Manage Projects & Change

Plan, execute, and adapt projects and initiatives for successful outcomes.

Use Technology & Digital Tools

Apply digital skills and tools to work smarter. and stay secure.

Improve Quality Solve Problems

Analyze issues, apply root-cause thinking. and drive continuous improvement.

Work Effectively & Adapt

Build resilience, manage priorities, and thrive in a dynamic environment.

YOUR WORKPLACE EXCELLENCE JOURNEY

Five stages. Each stage builds on the last.

1

OPERATE & MANAGE WORK

Build strong habits and streamline everyday work.

2

MANAGE PROJECTS & CHANGE

Plan and execute projects and lead change effectively.

3

USE TECHNOLOGY & DIGITAL TOOLS

Leverage technology to work smarter and more securely.

4

IMPROVE QUALITY & SOLVE PROBLEMS

Solve problems, improve quality, and drive better results.

5

WORK EFFECTIVELY & ADAPT

Adapt to change, build resilience, and stay productive.

Each stage includes at least three courses from this Skill Path.

33 COURSES INCLUDED

Core training to strengthen every aspect of workplace excellence.

#Code Cource Title

1C001 Accountability in the Workplace

2C002 Administrative Office Procedures

3C003 Administrative Support

4C008 Archiving and Record Management

5C011 Basic Bookkeeping

6C014 Budgets and Financial Reports

7C015 Business Acumen

01

Operate & Manage Work

8C016 Business Ethics

9C017 Business Etiquette

10C022 Civility In The Workplace

11C031 Creating a Great Webinar

12C033 Creativity Thinking Outside the Box

13C034 Crisis Management

14C038 Cyber Security

02

Manage Projects & Change

15C041 Developing Corporate Behavior

16C042 Developing Creativity

17C044 Digital Citizenship

18C052 Entrepreneurship

19C053 Event Planning

03

Use Technology & Digital Tools

20C054 Executive and Personal Assistants

21C071 Knowledge Management

22C073 Lean Process and Six Sigma

23C099 Project Management 6th Edition

24C104 Responsibility in the Workplace

25C105 Risk Assessment and Management

26C113 Social Media in the Workplace

04

Improve Quality Solve Problems

27C117 Supply Chain Management

28C124 Telework and Telecommuting

29C126 The Cloud and Business

30C133 Universal Safety Practices

31C137 Workplace Bullying

05

Work Effectively & Adapt

32C138 Workplace Harassment

33C139 Workplace Violence

Apply what you've learned with a real-world operational improvement plan you can use right away.

YOU WILL CREATE:

Define Opportunity & Goals

Analyze Current State

Design Solutions & Improvements

Create Action Plan & Timeline

Measure & Track Results

Evaluate & Refine for Impact

Capstone Projects That Set You Apart

Every Skill Path includes a Capstone Project-real-world application that helps you demonstrate your learning and make an impact.

YOU WILL CREATE:

Apply Your Skills

Tackle real workplace challenges.

Showcase Your Work

Build a project portfolio that stands out.

Earn Recognition

Receive a certificate upon successful completion.

Drive Results

Create value for your team and organization.

Stronger operations. Stronger results.

Build the practical skills that keep your organization running smoothly and moving forward.

Enroll as an Individual

Choose a monthly or annual plan and start learning today.

Get My Team Started

Find the right plan for your organization.

Talk to an Expert

We'll help you build the right training plan.