Course
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Module One: Getting Started
• Icebreaker
• Housekeeping Items
• The Parking Lot
• Workshop Objectives
Module Two: What is Respect
• Defining Respect
• Self-Respect
• Owed Respect vs Earned Respect
• Measuring Respect
• Respect for the Workplace
• Case Study
• Module Two: Review Questions
Module Three: The Respectful Employee
• Common Characteristics
• The Importance of Mutual Respect
• Earning Respect
• Enhancing Professionalism
• Being Liked vs Being Respected
• Case Study
• Module Three: Review Questions
Module Four: Disrespectful Behavior
• Why these Behaviors Arise
• Discrimination
• Bullying
• Harassment
• What is Not Harassment
• Case Study
• Module Four: Review Questions
Module Five: Managing Emotions
• Meaning Of Emotions
• Negative Emotions at Work
• Choosing Your Reactions
• Absorbing Other Peoples Emotions
• The Positive Outcome
• Case Study
• Module Five: Review Questions
Module Six: Respectful Communication Approaches
• Self-Awareness
• Active Listening
• Nonverbal Communication
• Verbal Communication
• Constructive Disagreement
• Case Study
• Module Six: Review Questions
Module Seven: The Inclusive Mindset
• The Inclusive Leader
• Diversity vs Inclusion
• Types of Workplace Diversity
• Creating an Inclusive Workplace
• The Power of Words
• Case Study
• Module Seven: Review Questions
Module Eight: Employee Recognition
• Recognition and Respect
• The Halo Effect
• Giving Recognition
• The Communication Component
• Improving Employee Recognition
• Case Study
• Module Eight: Review Questions
Module Nine: The R’s of Respect
• Recognition
• Responding
• Reporting
• Roles and Responsibilities
• Rising Above
• Case Study
• Module Nine: Review Questions
Module Ten: Building a Respectful Workplace
• It Starts With You
• Team Contribution
• Respecting Space and Boundaries
• Workplace Ethics
• Policies on Respect
• Case Study
• Module Ten: Review Questions
Module Eleven: Benefits to the Business
• Productivity and Knowledge
• Employee Engagement
• Job Satisfaction
• Stress Reduction
• The Welcoming Environment
• Case Study
• Module Eleven: Review Questions
Module Twelve: Wrapping Up
• Words from the Wise
• Review of Parking Lot
• Lessons Learned
• Completion of Action Plans and Evaluationsw
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At $39/month, an Individual Membership gives you unlimited access to all 141 courses and 6 Skill Paths — for less than the price of two courses. No commitment required.