Course
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Built on real-world experience
Module One: Getting Started
• Housekeeping Items
• The Parking Lot
• Workshop Objectives
• Pre-Assignment
• Action Plans and Evaluations
Module Two: Introducing Appreciative Inquiry
• What is Appreciative Inquiry?
• Generating a Better Future
• Engaging People in Positive Thought
• Change the Person, Change the Organization
• Case Study
• Module Two: Review Questions
Module Three: Changing the Way You Think
• Shifting from “What’s Wrong?” to “What’s Right”?
• It’s Not Eliminating Mistakes, It’s Holding up Successes
• Positive Language Will Affect People Thinking
• Limit or Remove Negative Phrasing
• Case Study
• Module Three: Review Questions
Module Four: Four D model
• Discovery
• Dream
• Design
• Delivery
• Case Study
• Module Four: Review Questions
Module Five: The Four I Model
• Initiate
• Inquire
• Imagine
• Innovate
• Case Study
• Module Five: Review Questions
Module Six: Appreciative Inquiry Interview Style
• Framing Positive Questions
• Solicit Positive Stories
• Finding Out What Works
• Recognize the Reoccurring Themes
• Case Study
• Module Six: Review Questions
Module Seven: Anticipatory Reality
• Imagining a Successful Future Will Affect the Present
• Controlling Negative Anticipation
• Current Decisions Will Be Influenced Positively
• Base It on Data and Real Examples
• Case Study
• Module Seven: Review Questions
Module Eight: The Power of Positive Imagery
• Shaping Performance with Positive Imagery
• Being Better Prepared for Adversity
• People are More Flexible and Creative
• Think of the Perfect Situation
• Case Study
• Module Eight: Review Questions
Module Nine: Influencing Change through AI
• Using Strengths to Solve Challenges
• Confidence Will Promote Positive Change
• Inquiry is a Seed of Change
• People Will Gravitate towards What is Expected of Them
• Case Study
• Module Nine: Review Questions
Module Ten: Coaching and Managing With AI
• Build Around What Works
• Focus on Increases
• Recognize the Best in People
• Limit or Remove Negative Comments
• Case Study
• Module Ten: Review Questions
Module Eleven: Creating a Positive Core
• Strengths
• Best Practices
• Peak Experiences
• Successes
• Case Study
• Module Eleven: Review Questions
Module Twelve: Wrapping Up
• Words from the Wise
• Review of Parking Lot
• Lessons Learned
• Completion of Action Plans and Evaluations
Appreciative Inquiry is a research-backed approach to organizational change that shifts focus from what is wrong to what is working. Rather than diagnosing problems, it builds on existing strengths, positive experiences, and peak moments to drive meaningful, lasting improvement across teams and organizations.
This course teaches employees, managers, and HR professionals how to apply the Appreciative Inquiry framework in real workplace situations. Learners will explore the 4-D Model (Discover, Dream, Design, Deliver), positive questioning techniques, strength-based coaching, and how to lead change by amplifying what already works. Topics covered include anticipatory reality, the power of positive imagery, influencing organizational change, and managing and coaching through an Appreciative Inquiry lens. Each module includes real-world case studies and review questions to reinforce learning. This course is part of the Leadership Excellence Skill Path, which covers 24 courses in coaching, performance management, team development, and change leadership. Teams focused on building a stronger workplace culture may also benefit from the Human Resources and Talent Development Skill Path.
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At $39/month, an Individual Membership gives you unlimited access to all 141 courses and 6 Skill Paths — for less than the price of two courses. No commitment required.