Course
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Built on real-world experience
Module One: Getting Started
• Icebreaker
• Housekeeping Items
• The Parking Lot
• Workshop Objectives
Module Two: Communicating With Body language
• Learning a New Language
• The Power of Body Language
• More than Words
• Actions Speak Louder Than Words
• Case Study
• Module Two: Review Questions
Module Three: Reading Body Language
• Head Position
• Translating Gestures into Words
• Open Vs. Closed Body Language
• The Eyes Have It
• Case Study
• Module Three: Review Questions
Module Four: Body Language Mistakes
• Poor Posture
• Invading Personal Space
• Quick Movements
• Fidgeting
• Case Study
• Module Four: Review Questions
Module Five: Gender Differences
• Facial Expressions
• Personal Distances
• Female Body Language
• Male Body Language
• Case Study
• Module Five: Review Questions
Module Six: Non-Verbal Communication
• Common Gestures
• The Signals You Send to Others
• It’s Not What You Say, its How You Say It
• What Your Posture Says
• Case Study
• Module Six: Review Questions
Module Seven: Facial Expressions
• Linked With Emotion
• Micro-expressions
• Facial Action Coding System (FACS)
• Universal Facial Expressions
• Case Study
• Module Seven: Review Questions
Module Eight: Body Language in Business
• Communicate With Power
• Cultural Differences
• Building Trust
• Mirroring
• Case Study
• Module Eight: Review Questions
Module Nine: Lying and Body Language
• Watch Their Hands
• Forced Smiles
• Eye Contact
• Changes in Posture
• Case Study
• Module Nine: Review Questions
Module Ten: Improve Your Body Language
• Be Aware of Your Movements
• The Power of Confidence
• Position and Posture
• Practice in a Mirror
• Case Study
• Module Ten: Review Questions
Module Eleven: Matching Your Words to Your Movement
• Involuntary Movements
• Say What You Mean
• Always Be Consistent
• Actions Will Trump Words
• Case Study
• Module Eleven: Review Questions
Module Twelve: Wrapping Up
• Words from the Wise
• Review of Parking Lot
• Lessons Learned
• Completion of Action Plans and Evaluations
C009 — Building Confidence and Assertiveness
$39.00
C026 — Communication Strategies
$49.00
C081 — Media and Public Relations
$49.00
C088 — Negotiation Skills
$59.00
At $39/month, an Individual Membership gives you unlimited access to all 141 courses and 6 Skill Paths — for less than the price of two courses. No commitment required.