C023 — Coaching and Mentoring

Module One: Getting Started
• Icebreaker
• Housekeeping Items
• The Parking Lot
• Workshop Objectives
Module Two: Defining Coaching and Mentoring
• What is Coaching?
• What is Mentoring?
• Introducing the GROW Model
Module Three: Setting Goals
• Goals in the context of GROW
• Identifying Appropriate Goal Areas
• Setting SMART Goals
Module Four: Understanding the Reality
• Getting a Picture of Where You Are
• Identifying Obstacles
• Exploring the Past
Module Five: Developing Options
• Identifying Paths
• Choosing Your Final Approach
• Structuring a Plan

Module Six: Wrapping it All Up
• Creating the Final Plan
• Identifying the First Step
• Getting Motivated
Module Seven: The Importance of Trust
• What is Trust?
• Trust and Coaching
• Building Trust
Module Eight: Providing Feedback
• The Feedback Sandwich
• Providing Constructive Criticism
• Encouraging Growth and Development
Module Nine: Overcoming Roadblocks
• Common Obstacles
• Re-Evaluating Goals
• Focusing on Progress
Module Ten: Reaching the End
• How to Know When You’ve Achieved Success
• Transitioning the Coachee
• Wrapping it All Up
Module Eleven: How Mentoring Differs from Coaching
• The Basic Differences
• Blending the Two Models
• Adapting the GROW Model for Mentoring
• Focusing on the Relationship
Module Twelve: Wrapping Up
• Words from the Wise
• Review of Parking Lot
• Lessons Learned
• Completion of Action Plans and Evaluations