Course
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Built on real-world experience
Module One: Getting Started
• Icebreaker
• Housekeeping Items
• The Parking Lot
• Workshop Objectives
Module Two: Defining Contract Management
• What is Contract Management?
• Contract Types
• Contract Elements
• Risks of Poor Contract Management
• Case Study
• Module Two: Review Questions
Module Three: Legal and Ethical Contract Management
• Contract Law I
• Contract Law II
• Defining Ethical Contract Management
• Ethical Breaches
• Case Study
• Module Three: Review Questions
Module Four: Contract Management Requests
• Choosing Potential Bidders
• RFPs and Technology
• Calculating Value
• Making a Choice
• Case Study
• Module Four: Review Questions
Module Five: How to Create a Contract
• Templates and Software
• Compliance
• Wording
• Risks of Noncompliance
• Case Study
• Module Five: Review Questions
Module Six: Contract Negotiations
• Be Prepared
• Prioritize Terms
• Remain Professional
• Execute the Contract
• Case Study
• Module Six: Review Questions
Module Seven: Assess Performance
• What Performance Can Be Assessed
• Creating Metrics
• Measuring Performance
• Improving Performance
• Case Study
• Module Seven: Review Questions
Module Eight: Relationships
• Qualities of Effective Relationships
• Relationship Pitfalls
• Building Trust
• Maintaining Relationships
• Case Study
• Module Eight: Review Questions
Module Nine: Amending Contracts
• Redlines and Strikeouts
• Replacing Clauses
• Describing Amendments
• Amendment Status
• Case Study
• Module Nine: Review Questions
Module Ten: Conducting Audits
• Why Audit?
• Plan
• Establishing Procedures
• Investigate and Report
• Case Study • Module Ten: Review Questions
Module Eleven: Renewing Contracts
• Involve Stakeholders
• Review
• Check for Accuracy and Changes
• Update or Cancel
• Case Study
• Module Eleven: Review Questions
Module Twelve: Wrapping Up
• Words from the Wise
• Review of Parking Lot
• Lessons Learned
• Completion of Action Plans and Evaluations
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