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Employee Skill Training

Course

C066 — In Person Sales

Self-Paced Learning

Learn online, on your own schedule

Certificate of Completion

Showcase your achievement

25+ Years of Expertise

Built on real-world experience

Course Modules

Module One: Getting Started
• Icebreaker
• Housekeeping Items
• The Parking Lot
• Workshop Objectives

Module Two: In-Person Sales
• Definition
• Benefits
• Cost
• Effectiveness
• Case Study
• Module Two: Review Questions

Module Three: Examples of In-Person Sales
• Sales Call
• Retail
• FaceTime
• Meetings
• Case Study
• Module Three: Review Questions

Module Four: Sales Funnel
• Generate Leads
• Nurture Leads
• Acquire Customer Base
• Expand Customer Base
• Case Study
• Module Four: Review Questions

Module Five: Prepare
• Effective Methods to Generate Leads
• Know Your Customer
• Practice Sales Conversation
• Set Goals
• Case Study
• Module Five: Review Questions

Module Six: Presentation
• Determine Venue
• Stay on Point
• Tie the Information to Customer Values
• Refer to Past Conversations
• Case Study
• Module Six: Review Questions

Module Seven: Engage
• Emotional Intelligence
• Allow Evaluation
• Overcome Objections
• Incentives
• Case Study
• Module Seven: Review Questions

Module Eight: Commitment
• A Verbal “Yes”
• Maintain Connection
• Remind Customer of Value
• Call to Action
• Case Study
• Module Eight: Review Questions

Module Nine: Sale
• It Isn’t Over Till It’s Over
• Make the Process Easy
• Close with Exceptional Service
• Thank and Reward
• Case Study
• Module Nine: Review Questions

Module Ten: Loyalty
• Continuity Programs
• Special Rewards
• Handwritten Cards
• Case Study
• Module Ten: Review Questions

Module Eleven: Expand
• Word of Mouth
• Networking
• Clubs
• Case Study
• Module Eleven: Review Questions

Module Twelve: Wrapping Up
• Words from the Wise
• Review of Parking Lot
• Lessons Learned
• Completion of Action Plans and Evaluations

About This Course

In the age of online shopping and technology, in-person sales can easily be ignored. Do not overlook the importance of personal contact. You never know when or where you will meet your next customer, and it is important to make a good impression. Everyone who is interested in sales must be confident in the art of in-person sales. With our In-Person Sales workshop, your participants will discover the specifics of what it means to become an effective salesperson, and steps to success. They will learn how to connect with customers and move them through the sales process.

Who This Course Is For

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