C132 — Unconscious Bias

Module One: Getting Started
• Housekeeping Items
• The Parking Lot
• Workshop Objectives
• Pre-Assignment

Module Two:What is Unconscious Bias?
• Definition
• How Does it Work?
• Triggers
• Impact
• Practical Illustration
• Review Questions

Module Three: Types of Unconscious Bias (I)
• Affinity Bias
• Halo Effect
• Attribution Bias
• Confirmation Bias
• Practical Illustration
• Review Questions

Module Four: Types of Unconscious Bias (II)
• Horns Effect
• Contrast Effect
• Beauty Bias
• Height Bias
• Practical Illustration
• Review Questions

Module Five: Types of Unconscious Bias (III)
• Conformity Bias
• Gender Bias
• Name Bias
• Ageism Bias
• Practical Illustration
• Review Questions

Module Six: Effects on Company
• Recruitment
• Opinion
• Employee Turnover & Low Morale
• Reputation
• Practical Illustration
• Review Questions

Module Seven: Mitigating Unconscious Bias
• Set Expectations
• Get Feedback
• Encourage Participation
• Train Employees
• Practical Illustration
• Review Questions

Module Eight: Training
• What to Include?
• Who Should Be Trained?
• How to Conduct?
• Check for Understanding
• Practical Illustration
• Review Questions

Module Nine: Promote Inclusion
• Educate
• Celebrate Differences
• Listen to Employees
• Fortify Anti-Discrimination Policies
• Practical Illustration
• Review Questions

Module Ten: Benefits
• Workplace Culture
• Ethical
• Financial
• Legal
• Practical Illustration
• Review Question

Module Eleven: Handling Complaints
• Gather Information
• Evaluate Credibility of the Complaint
• Interview Those Involved
• Take Action Against Offender
• Practical Illustration
• Review Questions

Module Twelve: Wrapping Up
• Words from the Wise
• Review of Parking Lot
• Lessons Learned
• Completion of Action Plans and Evaluations