C124 — Telework and Telecommuting

Module One: Getting Started
• Housekeeping Items
• The Parking Lot
• Workshop Objectives
• Pre-Assignment
• Action Plans and Evaluations
Module Two: Core Skills Required
• Self-Management
• Time Management
• Organizing and Planning
• Communication
• Case Study
• Module Two: Review Questions
Module Three: Self-Management (I)
• Solving Problems on Your Own
• Being and Staying Motivated
• You Have More Freedom, Don’t Abuse It
• You and Only You are Accountable
• Case Study
• Module Three: Review Questions
Module Four: Self-Management (II)
• Recognize and Remove Bad Habits
• Reflect on Mistakes, and Learn from Them
• Establish Good Habits
• Be Assertive With Yourself
• Case Study
• Module Four: Review Questions

Module Five: Time Management (I)
• Build a Little Flexibility Into Your Schedule
• Identify and Remove Time Wasters
• Working with Time Zones
• Using Free Time Wisely
• Case Study
• Module Five: Review Questions
Module Six: Time Management (II)
• The Urgent/Important Matrix
• Setting and Sticking to Deadlines
• The Glass Jar: Rocks, Pebbles, Sand, and Water
• Recognize When You are Procrastinating
• Case Study
• Module Six: Review Questions
Module Seven: Organization and Planning (I)
• Plan for Additional Stress
• When to Seek Help
• Being Proactive, not Reactive
• Establish Priorities and Attainable Goals
• Case Study
• Module Seven: Review Questions
Module Eight: Organization and Planning (II)
• Setting up Your Home Office
• Remove Unneeded or Distracting Items
• When Technology Fails?
• Develop a Normal Working Day
• Case Study
• Module Eight: Review Questions
Module Nine: Communication (I)
• Stay in the Loop
• Use the Correct Medium
• Be Clear and To the Point
• Virtual Communication Can Be Impersonal
• Case Study
• Module Nine: Review Questions

Module Ten: Communication (II)
• Open and Frequent Communication
• Share Your Information
• Have a Collaborative Attitude
• Setting Expectations with Family and Friends
• Case Study
• Module Ten: Review Questions
Module Eleven: Additional Challenges
• Building Trust and Rapport
• Feeling Isolated
• Always in the Office
• Lack of or Less Feedback
• Case Study
• Module Eleven: Review Questions
Module Twelve: Wrapping Up
• Words from the Wise
• Review of Parking Lot
• Lessons Learned
• Completion of Action Plans and Evaluations