C060 — High Performance Teams (Inside the Company)

Module One: Getting Started
• Housekeeping Items
• The Parking Lot
• Workshop Objectives

Module Two: The Benefits of High Performance Teams
• Creates Loyalty
• Optimum Productivity
• Collaboration
• Creates Visibility
• Case Study
• Module Two: Review Questions

Module Three: Challenges of High Performance Teams
• Can Create Competition
• High Turn-over Rate
• Negative Focus on Productivity
• Fear of Failure
• Case Study
• Module Three: Review Questions

Module Four: How to Build and Lead High Performance Teams
• Promote Understanding
• Provide Adequate Knowledge
• Facilitate Effective Interaction
• Conduct Effective Meetings
• Case Study
• Module Four: Review Questions

Module Five: Characteristics of High Performance Teams
• Understand the Big Picture
• Have Common Goals
• Work Collaboratively
• Produce Quality Results
• Case Study
• Module Five: Review Questions

Module Six: Roles of an Effective Team Leader
• Provides Adequate Training
• Timely, Constructive Feedback
• Views Mistakes as Opportunities
• Environment of Problem-solving
• Case Study
• Module Six: Review Questions

Module Seven: Traits of Great Leaders Leading High Performance Teams (I)
• Vision
• Patience
• Humility
• Humor
• Case Study
• Module Seven: Review Questions
Module Eight: Traits of Great Leaders Leading High Performance Teams (II)
• Courage
• Compliance
• Tolerance
• Gratitude
• Case Study
• Module Eight: Review Questions

Module Nine: Ideas for Motivating High Performance Teams
• Let Employees be Idealists
• No Negative Criticism
• Give Ample Praise
• Have Lunch with Each Employee
• Case Study
• Module Nine: Review Questions

Module Ten: Steps to Retaining High Performers
• Give Them Visibility
• Keep Them Entertained
• Reward Them
• Provide Them with Mentors
• Case Study
• Module Ten: Review Questions

Module Eleven: Augmenting Team Performance
• Authority
• Ask Questions
• Quickly Resolve Differences
• Practice Unanimity
• Case Study
• Module Eleven: Review Questions

Module Twelve: Wrapping Up
• Words from the Wise
• Review of Parking Lot
• Lessons Learned
• Completion of Action Plans and Evaluations
• Recommended Reading