C012 — Being a Likeable Boss

Module One: Getting Started
• Housekeeping Items
• Pre-Assignment Review
• Workshop Objectives
• The Parking Lot
• Action Plan
Module Two: Is it Better to be Loved or Feared?
• The Case for Fear
• The Case for Love
• The Case against Both
• The Middle Ground
• Case Study
• Module Two: Review Questions
Module Three: Leadership as Service
• Top down Hierarchies
• The Bottom-Up Perspective
• Know Your Employees
• Genuine Empathy and the Power to Lead
• Case Study
• Module Three: Review Questions
Module Four: Leadership by Design
• Begin with the End in Mind
• Goals
• Values
• Mission Statement
• Case Study
• Module Four: Review Questions

Module Five: Understanding Motivation
• Dramatism
• The Pentad
• Guilt and Redemption
• Identification
• Case Study
• Module Five: Review Questions
Module Six: Constructive Criticism
• What are Your Intentions?
• A Positive Vision of Success
• Feedback Sandwich
• Following Up versus Badgering
• Case Study
• Module Six: Review Questions
Module Seven: The Importance of Tone
• Lighting a Fire
• Putting Out a Fire
• Adult versus Parent
• Changing the Script
• Case Study
• Module Seven: Review Questions
Module Eight: Trusting Your Team
• Dangers of Micromanaging
• Delegation and Anxiety
• Aces in Their Places
• Celebrating Success
• Case Study
• Module Eight: Review Questions
Module Nine: Earning Your Team’s Trust
• Honesty
• Consistency
• Availability
• Openness
• Case Study
• Module Nine: Review Questions
Module Ten: Building and Reinforcing Your Team
• Identify Team Strengths and Weaknesses
• Identify Team Roles
• Design Exercises with Specific Goals
• What to Avoid
• Case Study
• Module Ten: Review Questions

Module Eleven: You are the Boss of You
• What Kind of Person Would You Follow?
• Self-Awareness
• Self-Improvement
• Keeping Your Balance
• Case Study
• Module Eleven: Review Questions
Module Twelve: Wrapping Up
• Words from the Wise
• Review of the Parking Lot
• Lessons Learned
• Recommended Reading
• Completion of Action Plans and Evaluations