Course
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Module One: Getting Started
• Icebreaker
• Housekeeping Items
• The Parking Lot
• Workshop Objectives
Module Two: Performance Improvement Plan (PIP) Before Firing
• Justification
• Validate
• Include
• Be Grateful
• Case Study
• Module Two: Review Questions
Module Three: Employees Who Should Be Terminated (I)
• Feeling of Entitlement
• Cannot Perform Job Functions
• Can’t Function with Other Employees
• They Overpromise and Underdeliver
• Case Study
• Module Three: Review Questions
Module Four: Employees Who Should Be Terminated (II)
• Blatant Disregard for Customers
• They Are Unreliable
• Don’t Adhere to Code of Conduct
• Use Company Property for Personal Use
• Case Study
• Module Four: Review Questions
Module Five: Things to Consider When Setting Up the Termination Meeting
• Meeting Attendees
• Venue of the Meeting
• Security Presence
• Logistics
• Case Study
• Module Five: Review Questions
Module Six: The Correct Way to Fire an Employee (I)
• Use Positive Language
• Review Past Feedback
• Concentrate on Specific Behavior
• Fire Early in the Week
• Case Study
• Module Six: Review Questions
Module Seven: The Correct Way to Fire an Employee (II)
• Keep it Short
• Have Employee Sign Release
• Transfer Terminated Employee’s Functions
• Avoid Fighting Unemployment Claims with Employee
• Case Study
• Module Seven: Review Questions
Module Eight: Employment Termination Checklist
• Notification to Human Resources
• Systems Access Terminations
• Return of Company Property
• Benefits Status
• Case Study
• Module Eight: Review Questions
Module Nine: The Don’ts of Firing an Employee (I)
• No Performance Improvement Plan
• Use Electronic Methods
• Fire Without a Witness
• Provide a Long Reason for Firing
• Case Study
• Module Nine: Review Questions
Module Ten: The Don’ts of Firing an Employee (II)
• Not Making the Decision Final
• Let Employees to Take Company Property
• Allow Access to Work Area
• Permit Information System Access
• Case Study
• Module Ten: Review Questions
Module Eleven: Conduct Effective Exit Interviews
• When, How and Who
• Objective of the Process
• Company Readiness for Exit Interviews
• Execute the Feedback Results
• Case Study
• Module Eleven: Review Questions
Module Twelve: Wrapping Up
• Words from the Wise
• Review of Parking Lot
• Lessons Learned
• Completion of Action Plans and Evaluations
• Recommended Reading
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At $39/month, an Individual Membership gives you unlimited access to all 141 courses and 6 Skill Paths — for less than the price of two courses. No commitment required.