C112 — Social Learning

Module One: Getting Started
• Icebreaker
• Housekeeping Items
• The Parking Lot
• Workshop Objectives

Module Two: Setting the Right Group Dynamic (I)
• Communicating
• Collaborating
• Sharing of Best Practices
• Refining Ideas
• Case Study
• Module Two: Review Questions

Module Three: Setting the Right Group Dynamic (II)
• Diversity Builds Knowledge
• Social Interactions
• People Are Different
• Dealing with Difficult People
• Case Study
• Module Three: Review Questions

Module Four: Develop a Social Learning Culture at Work (I)
• Making the Connection
• Tagging Star Employees
• Recognizing Teaching Movements
• Culture of Questioning
• Case Study
• Module Four: Review Questions

Module Five: Develop a Social Learning Culture at Work (II)
• Safe to Share Environment
• Instilling a Passion for Learning
• Instill a Sense of Sharing
• Learning in the Social Unit
• Case Study
• Module Five: Review Questions

Module Six: Develop a Social Learning Culture at Work (III)
• Remove Fear of Feedback or Criticism
• Creating a Social Unit
• Imitation and Modeling
• Empowering Learners
• Case Study
• Module Six: Review Questions

Module Seven: Role Playing (I)
• Identify Work Related Scenarios
• Add Variables
• Assign Roles
• Prepare Role-Players
• Case Study
• Module Seven: Review Questions

Module Eight: Role Playing (II)
• Act it out
• Debrief
• Mirror Good Examples
• General Role Playing Tips
• Case Study
• Module Eight: Review Questions

Module Nine: Utilizing the Right Tools (I)
• Mentoring
• Social Media
• Critical Thinking
• Gamification
• Case Study
• Module Nine: Review Questions

Module Ten: Utilizing the Right Tools (II)
• Relevant Resources Selection
• Job Shadowing
• Knowledge Management
• Social Facilitation
• Case Study
• Module Ten: Review Questions

Module Eleven: Modeling and Observational Learning
• Inspired by Leaders
• Boosting Self-Efficacy
• Peer Role Models
• Generating Engagement
• Case Study
• Module Eleven: Review Questions

Module Twelve: Wrapping Up
• Words from the Wise
• Review of Parking Lot
• Lessons Learned
• Completion of Action Plans and Evaluations